It also requires a diligent resourcing of local practices were examined through recordings.
Though previously many large as well as small businesses in all parts of the world have adopted and implemented various quality control measures, but the concept and practice of TQM is quite recent. Concept of Total Quality Management TQM is a continuous quest for excellence that aims to improve the efficiency as well as the flexibility of any organization by integrating the different processes within the organization.
This system makes the prevention of defects in the early stages and is highly customer oriented. It is an activity which takes place in all parts of the organization. It mainly focuses on the continual improvement in areas pertaining to costs, quality, reliability, innovativeness and competency of the business.
TQM provides organization with an action plan that helps to produce and deliver goods and services which are consistent with the needs of the consumer.
It also helps the organization in producing it cheaper, faster and better than Thesis of quality management competitors. Analysis of Total Quality Management Practices in Organizations TQM has been accepted across a large number of organizations in all parts of the world. A large number of researches have been carried on the efficient implementation of TQM across organizations where effective TQM led to the financial improvement, increased satisfaction of customers and also in the quality of products.
However, at the same time, some studies have also reported high failure of TQM implementation as well. A study carried by AL-Neyadiin which he invested the various TQM practices in the service organizations of UAE found huge differences in the manner in which different initiatives of TQM were implemented across private and public firm.
The Jordan Banking sector was analyzed by Belbessi in which the relationship between TQM and performance was analyzed. The study demonstrated commercial banks in Jordan which had adopted TQM across all their functions showed strong improvements in profitability. As stated by Al-Dabalthat Saudi Arabia organizations should conduct a complete analysis of the application of the new change measures in order to check its suitability with its culture.
In all of the studies conducted, there were some basic success elements identified for successfully implementation of TQM in an organization. The important success measures were management commitment, teamwork, training and education, communication, strong focus on customers, employee involvement and participation and organizational culture.
In the UAE, a large number of studies were conducted in which nineteen quality factors were regarded as being very much vital for TQM implementation which further was cut down to nine critical ones such as active responsibility by senior management, customer satisfaction, continuous process of improvement, consistent communication, commitment towards goals, etc.
Thus we can conclude by saying is TQM is very much vital for the organizational competitiveness and its profitability. Top management commitment and a focus towards customer satisfaction are very much essential for the success of this system.
However we cannot let pass the failure rates which can be eliminated by successful assessment of the various organizational factors and its strengths and weaknesses.
ASQ, 12 4 Jordan Journal of Business Administration, 2 4 If you need urgent academic help, we are always here for you.
Place an order to get your own total quality management essay sample or any other kind of paper you may need throughout your college life.The role of total quality management in raising the service quality of public health laboratories in developing countries Mallapaty, Gabriele In , the World Health Organisation (WHO) renewed its appeal to support the TQM, as described in this thesis, calls for better management .
Quality Management essaysThe point that this book stresses, I believe is summed up by "Quality is free, but it is not a gift." (pg ) There are many supplemental ideas that must be thrown into play in order for quality to work. Along with changes in style of ones management of operations.
Implementation of Total Quality Management An Empirical Study of Chinese Manufacturing Firms Zhihai Zhang. RIJKSUNIVERSITEIT GRONINGEN The studies described in this thesis were performed at the Faculty of Management and Organization of the University of . - Total Quality Management Quality Management and Productivity Total Quality Management is an approach to management that was established or originated in the 's and over the year has become a very popular and essential element to success in the business world.
IMPROVING QUALITY MANAGEMENT SYSTEM IMPLEMENTATION IN INDONESIAN CONSTRUCTION COMPANIES By Debby Willar S.T. (Civil), MEngSc (Project Management) A thesis submitted to Queensland University of Technology in fulfilment . We are now at a point where we are ready to commit to a strategy of continuous improvement and quality management.
This is a big step forward for us. But taking the next step is not so easy.